# Privacy Policy **GDL Metal Resources (M) Sdn Bhd** GDL Metal Resources (M) Sdn Bhd ("GDL Metal," "we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or contact us for a quote or enquiry, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using this website or submitting your information to us, you agree to the terms of this Privacy Policy. ## 1. Information We Collect We may collect the following personal data when you interact with our website, forms, or WhatsApp chat: * Name* Phone number* Email address* Company name (for business enquiries)* Delivery or project location* Details of your enquiry, including photos, sketches, or measurements you choose to share* Any other information you voluntarily provide when requesting a quote We do not knowingly collect sensitive personal data such as identification numbers, financial account details, or health information through this website. ## 2. How We Use Your Information We use the personal data collected to: * Respond to your enquiry and provide a quotation* Process and fulfil your order, including delivery or installation* Communicate with you regarding your project, including updates and follow up* Maintain records for accounting, warranty, and after sales support* Improve our website and services* Comply with legal and regulatory obligations We will not use your personal data for purposes unrelated to the above without your consent. ## 3. Disclosure of Information We do not sell or rent your personal data to third parties. We may share your information with: * Delivery or logistics partners, solely to complete delivery or installation of your order* Professional advisors, such as our accountant, where necessary for business operations* Authorities, where required by law or a valid legal request Any third party we share data with is expected to protect your information and use it only for the purpose disclosed. ## 4. Data Security We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. ## 5. Data Retention We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law, such as accounting and tax record requirements. ## 6. Your Rights Under the PDPA, you have the right to: * Access the personal data we hold about you* Request correction of inaccurate or incomplete data* Withdraw consent for us to use your data, subject to legal or contractual restrictions* Request that we limit the processing of your data To exercise any of these rights, please contact us using the details below. ## 7. Cookies and Website Analytics Our website may use cookies or similar tracking technologies to understand how visitors use the site and to improve user experience. You can disable cookies through your browser settings, though some website features may not function properly as a result. ## 8. Third Party Links Our website may contain links to third party websites, such as social media platforms. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies separately. ## 9. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "last updated" date. ## 10. Contact Us If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: **GDL Metal Resources (M) Sdn Bhd**Email: gdlmetal_lhk@yahoo.com
# Terms of Use
**GDL Metal Resources (M) Sdn Bhd**
These Terms of Use ("Terms") govern your access to and use of the GDL Metal Resources (M) Sdn Bhd ("GDL Metal," "we," "us," "our") website. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.
## 1. About This Website
This website provides general information about GDL Metal's products and metal fabrication services, including furniture, gates, grilles, railing, and related supply, and allows visitors to submit enquiries or request a quotation.
## 2. Use of Website
You agree to use this website only for lawful purposes. You must not:
* Use the website in any way that could damage, disable, or impair its operation
* Attempt to gain unauthorised access to any part of the website or our systems
* Submit false, misleading, or fraudulent enquiries
* Copy, reproduce, or reuse content from this website for commercial purposes without our written permission
## 3. Products, Designs, and Pricing
Product images, designs, and descriptions on this website, including any design inspiration gallery, are provided for illustration purposes and to help you describe what you are looking for. They do not represent a guarantee of exact appearance, size, or finish of the final product, which will be confirmed in your individual quotation.
All prices, quotations, and lead times provided through this website or in response to an enquiry are estimates only until confirmed in writing by GDL Metal. Final pricing depends on material cost, quantity, design complexity, and site conditions at the time of order.
## 4. Enquiries and Quotations
Submitting an enquiry or quote request through this website does not create a binding order or contract. An order is only confirmed once GDL Metal issues a written quotation and the customer accepts it, typically through a deposit payment, as separately agreed between both parties.
## 5. Intellectual Property
Text, logos, layout, and photos of GDL Metal's own completed work on this website are owned by GDL Metal Resources (M) Sdn Bhd, unless stated otherwise.
Some images on this website, including images used in our design inspiration gallery, are used under license from third party stock content providers and are not photos of GDL Metal's own completed projects. These images are shown for illustration purposes only, to demonstrate design styles and possibilities, and remain the property of their respective owners under the terms of that license.
You may not download, copy, distribute, or reuse any content from this website, including licensed stock images, without prior written consent from GDL Metal and, where applicable, the original content owner.
## 6. Third Party Links
This website may contain links to third party websites, such as social media or messaging platforms. We are not responsible for the content, accuracy, or practices of those external websites.
## 7. No Warranty
This website and its content are provided on an "as is" basis. While we try to keep information accurate and up to date, we do not guarantee that the website will be error free, uninterrupted, or free of technical issues at all times.
## 8. Limitation of Liability
To the extent permitted by law, GDL Metal Resources (M) Sdn Bhd shall not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, this website. This does not affect any rights or warranties you may have under a separately agreed sales or fabrication contract.
## 9. Governing Law
These Terms are governed by the laws of Malaysia. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Malaysia.
## 10. Changes to These Terms
We may update these Terms from time to time. Continued use of the website after changes are posted means you accept the revised Terms.
## 11. Contact Us
For questions about these Terms, please contact us:
